ADY Express received ISO 9001:2015 CERTIFICATION
ADY Express LLC, which has established its activities in accordance with world standards since its inception and has taken significant steps in this direction, has been able to gain a reputation in the field of transport and logistics, both in Azerbaijan and throughout the region. Today, the company’s clients include cargo owners and carriers from many countries.
First of all, this was achieved through an effective management system, successful management and quality customer services.
The company has recently achieved another success. “ADY Express” LLC has been awarded İSO 9001-2015 quality management system standard by the German company “TÜV Thüringen e.V.”
İSO 9001-2015 certificate is the latest and most modern among all İSO quality standards. This version provides for the application of the most modern international standards that determine the quality of management and customer satisfaction.
In order to obtain the ISO 9001-2015 certificate, the company made a number of important decisions and ensured its implementation. This includes documentation, professional development of staff, improvement of customer satisfaction process, the formation of an internal audit system, etc.
ISO 9001-2015 is an effective performance management framework, focusing on customer needs and expectations. It helps to plan the quality of both products and services. In addition, this system provides customers with objective information on the high quality of the company’s products and services and responsibility for providing these services. This standard helps to focus primarily on quality work.
ISO 9001-2015 clearly shows that ADY Express is the trusted partner and provides quality services in the field of transport and logistics.